Starting positions
We would like to reach a deal with you today.
Right, let’s try to get 10% off their list prices.
Exploring positions
What do you have in mind?
Can you tell me a little about …?
Making offers and
concessions
If you order this week, we will give you a bigger discount.
We would be prepared to offer you a better price if you
increased your order.
Checking
understanding
What do you mean?
Have I got this right?
If I understand you correctly, ….
You mean, if we ordered …., would …. ?
Are you saying ….?
Refusing an offer
I am not sure about that.
That would be difficult for us.
That is more than we usually offer.
Accepting an offer
That sounds a good idea to me.
Good, we agree on price, quantity, discounts …
Playing for time
I will have to consult my colleagues about that.
I would like to think about it.
Closing the deal
I think we have covered everything.
Great! We have got a deal.
Following up deal
Let me know if there are any problems.
If there are any other points, I will email you.
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