This is just to confirm the main points that we agreed on during our negotiation
last Monday.
The goods will be shipped to you by sea immediately on
receipt of order.
However, the deluxe items will not be sent until mid-May as
they are not available from stock at present.
Secondly, we agreed that you would receive a trade
discount of 5% off list prices.
Finally, it was also agreed that faulty or damaged
goods may be return
within one month.
Whether we send you replacements or credit the amount
to your account will then be negotiated on a case-by-case basis.
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