Chinese business
protocol and etiquette
Greetings
You must greet the oldest person first.
You don’t have to be serious all the time. The Chinese have
a great sense of humor. You should be ready to laugh at yourself sometimes.
You mustn’t move to a first-name basis until advised to. You
should address the person by honorific title and their surname.
Business cards
You should exchange cards after the initial introduction.
You should hold the card in both hands when offering it.
You mustn’t write on someone’s card unless asked to.
Gift giving
You shouldn’t give flowers, as many Chinese associate these
with funerals.
You mustn’t give four of anything, as four is an unlucky
number.
Entertaining at home
It is a great honour to be invited to someone’s home. If you
can not accept the invitation, you must offer a very good excuse.
You should arrive on time, remove your shoes, bring a small
gift, and eat well to show you are enjoying the food.
You don’t have to eat loudly, but if you slurp or belch, it shows
that you are enjoying your food.
If you are invited to a Brazilian’s house for dinner, you
must /should arrive at least 30 minutes after the time mentioned.
You mustn’t give purple flowers as a gift in many countries.
All personnel should read the health and safety notices in
the building.
Staff mustn’t disclose information on the project unless
authorized.
I think you should/must encourage the team to develop
interpersonal skills.
Simone doesn’t have to /shouldn’t work so hard; she is
looking very tired.
When going to a new country to do business, you should do
some more research into their culture.
You don’t have to pay immediately. We can offer you credit.
Notice on culture:
- Exchanging business cards
- Shaking hands
- Bowing
- Kissing
- Being formal or informal
- Punctuality
- Humour
- Eye contact
Socializing with contacts
- Small talk before meetings
- Accepting interruption
- Giving presents
- Being direct (saying exactly what you think)
- Using first names.
Culture similarities
- Improved communications
- Global business
- Cheap foreign travel
- Trading groups (such as the EU, ASEAN, USAN).
Factors that creating culture
- Social customs and traditions
- Behavior and attitudes
- Historical eventsClimate
- Religion
- Architecture
- Geography
- Ceremonies and festivals
- Language
- Institutions
- Cuisine
- Arts
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