Good Communicators - BE 4 Unit 1

Good communicators really listen to people and take in into what is said.

They maintain eye contact and a relaxed body language, but …

They seldom interrupt or stop people talking.

If they don’t understand and want to clarify something, they wait for suitable opportunity.

When speaking, effective communicators are good at giving information.

They do not confuse their listeners.

They make their points clearly.

They will avoid technical terms, abbreviation, or jargon.

If the do need to use unfamiliar terminology, they explain by giving an easy- to- understand example.

Furthermore, although they may digress in order to elaborate a point and give additional information and details where appropriate, they will not ramble and lose sight of their main message.

Really effective communicators who have the ability to engage with colleagues, employees, customers, and suppliers are valuable asset for any business.


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Good communicators are first of all people who have the ability to listen attentively to their interlocutors.

They remained focused on what is said, maintain an open attitude, and hardly ever interrupt their interlocutors.

To make sure they have understood correctly, they often summarise the gist of what has been said, and if necessary, they will also ask their interlocutors to clarify a point.

When speaking, they engage their listeners by using clear and effective language. In the other word, by being eloquent.

They are also usually succinct because they know that too many words can confuse rather than enlighten.

And if occasionally they seem to digress, it is not because they have lost track of their topic, but rather because they want to explain something through additional examples.