Senin, 30 Juli 2018

Asking & Answering difficult question – Useful Language - BE 4 Unit 11 : Crisis Management




Could you tell me about the broadband service you are offering?
I am happy to answer that, X are offering a high speed broadband service to anyone who has a telephone landline.

You say “high speed.” Could you be a little bit more precise?
Yes, the X service offers up to 20Mb download speed to its customers.

Are you saying that all customers will get 20Mb download speed?
That is an interesting question. Let me answer in this way, 99% of customers in large cities will get that speed.

Do you deny that some customers will only get 8 or 10 mgb?

I cannot give you an answer off the top of my head, but as I say 99% customers in large cities will get 20 Mb.
I see. Many customers will be promised 20Mb, but they will not get it.

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