Useful Language - MEETING

MEETING – Business English Unit 3

Starting

OK, let’s get down to business.

Right, can we start, please.

setting Objectives

The purpose of the meeting is …

The intention of the meeting is ..

The aims of the meeting are ……….

Asking for Reactions

How do you feel about …

What do you think ?

Dealing with Interruptions

Could you let him finish, please?

Could you just hang on a moment, please?

Keeping to the Point

I am not sure that’s relevant.

Perhaps we could get back to the point.

Speeding up

I think we should move on now.

Can we come back to that?

Slowing down

Hold on, we need to look at this in more detail.

I think we should discuss this a bit more.

Summarizing

Ok, let’s go over what we have agreed.

Right, to sum up then …

Useful Language - TELEPHONE

TELEPHONE – Business English Unit 2

Answering the Phone

Hello, Yoshua, speaking.

Good morning, Global Ltd.

Making Contact

I’d like to speak to Clinton, please.

Could I have the Sales department, please.

Identifying Yourself

This is Tony Blair.

My name’s Angelina.

Brian speaking.

Stating Your Purpose

I am calling about ….

The reason I am calling is ...

Making Arrangements

Could we meet on Monday at 11:00?

How about June 12^th?

What about May 13^th?

Is 9:30 convenient?

Is 13:00 ok?

Responding

That’s fine.

That’s ok for me.

Sorry, I can’t make it then.

No problem.

Closing

Good. So, I will see you the 8^th.

Thank you. Goodbye.

Right then

Ok then.

That’s great.

I will see you …

Changing Arrangement

I am afraid I can’t come on Friday. I am very busy that day.

I am sorry, I can’t make it on Tuesday. I have got something on that morning.

We have got an appointment for ten o’clock, but I am afraid something come up.

Could we fix another time?

Useful Language - OPINION

OPINION – Business English Unit 1

Asking for Opinions

How do you feel about that?

What do you think?

What is your view?

Giving Opinions

I think (don’t think) that’s a good idea.

In my opinion, we need new products.

Agreeing

That’s true.

I agree.

Absolutely.

Exactly.

I think so, too.

Disagreeing

I see (know) what you mean, but I think there is a problem.

I am not so sure.

Maybe, but that’s not enough.

Making Suggestions

I think we should …reduce our prices.

How about … a special promotion ?

Why don’t we …talk to the big stores?

Maybe (perhaps) we could …offer incentives.